Twitter Quip

    Raging Against the Machine (the T-Mobile Edition)

    I lent The Girlfriend my credit card and she lost it. Well, technically, it was in my possession last. But because I gave it to her and she handed it back to me a day later, my rhythm was disrupted and I didn’t put the card where it belongs in my wallet. So you see, it’s all her fault: if I never gave her the card, I wouldn’tve lost it (or would that make it my fault for giving it to her?).

    Anywhos, a lost credit card can be a bit of a pain because of all the things I have set up on autopay. I had to change the credit card on file with my landlord and other various companies that automatically bill me every month. A drag–but not impossible.

    Unfortunately, the transition didn’t go as smoothly as I hoped. Even after I changed the credit card on file, T-Mobile kept sending me text messages, insisting that my bill couldn’t be processed. After logging on to T-Mobile’s website and confirming the card number had been changed, I had no choice but to call them up.

    I’ve had very little complaints about T-Mobile. They’re not as bad as Sprint–but T-Mobile . . . . .

     

    Corporate Restitution (The ‘Nerd has fun with phone bills)

    I’m getting tired of fighting the good fight. Corporate America keeps screwing up and I’m the one who has to fix it. I’m starting to realize why most folks don’t care–it takes too much time resolve a billing error. Too much stress. Too much hassle.

    I can’t even begin to tell you how much time I wasted with my credit card fiasco a few weeks back. Easily three or four hours. Not too mention all the stress it caused me. And for what? It was a situation that was entirely not my fault.

    Well no more. See, all the corporations have no problem charging us extra here or there because most people don’t notice or care enough to do anything about it. But not me (I only get dicked over by family). I call and complain and get the situation resolved.

    But it doesn’t seem fair. Why should I hafta do this? Why should I have to waste my time to fix your screw up? The companies don’t care about your time–it doesn’t cost them a dime. Well not anymore. An idea came to me this week when T-Mobile screwed up my phone bill: restitution. The way I see it, . . . . .